Shipping

We do our very best to ensure your purchases arrive safely and use a tracking courier service for all orders within New Zealand.

NEW ZEALAND

We offer free shipping for orders over $100.  Otherwise it is a flat rate of $6 nationwide.  Or $9 if you have a rural address.  Please note we are unable to deliver to P.O Box addresses.

Delivery times will vary depending on your location. We aim to get your order sent out to you within 3 working days of receiving your order if between 9am Monday to Friday (subject to availability of stock and public holidays).

Please be aware that remote or rural locations may take a little longer (please allow an additional 3 working days for rural addresses).

If you have selected an item that is on backorder, we will notify you when it will be available and send it as soon as we can.

AUSTRALIA

International customers will be responsible for paying any duties or taxes relevant to their country of residence.

Shipping cost is $30 for a non-signature required service, once confirmation of delivery to the address has been made, we can take no further responsibility.  This is for parcels up to 2kgs.  If your order is heavier, we may require you to pay additional costs for freight.

Shipping cost is $40 for a tracked and signature required service.  This is for parcels up to 2kgs.  If your order is heavier, we may require you to pay additional costs for freight.

By selecting these freight options you are thereby agreeing to the terms of service of this option and any taxes duty or other fees incurred on arrival will be the responsibility of the customer

If you have selected an item that is on backorder, we will notify you when it will be available and send it as soon as we can.